Name:_______________________________________ Pd:__________ Date:_____________

Leadership – Unit III: Communication and Listening Study Guide

1.) What is your relationship bank account?

2.) What are the deposits you can make to the relationship bank account?

3.) List three positive and three negative body language actions.

4.) Why is constructively criticizing important?

5.) What does the acronym VALUE stand for?

6.) What do you need to do to effectively communicate orally?

7.) What is verbal graffiti? Give examples. Explain how you can eliminate verbal graffiti.

8.) Why is listening important?

9.) What are the poor listening styles?

10.) How do you genuinely listen?

11.) What nine things can you do to effectively communicate through writing?